GDPR Statement

Last Updated: January 20, 2023

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1. Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation which protects the rights of data subjects in the European Economic Area (EEA), with respect to the processing of their “personal data,” as such term is defined in the GDPR.

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2. Compliance

The Dropt website and platform are designed to meet the principles of the GDPR. Here are some of the actions we’ve taken to ensure our compliance with GDPR:

• We limit the personal data we collect;

• We have established a legal basis for the processing of that data;

• We only retain personal data for a limited time period, after which, the data is deleted

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3. What Personal Data is Collected and How it is Collected

Please see the Dropt Privacy Policy, which describes the categories of information we process, the purposes for which we process personal data, and how we collect that personal data.

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4. How Long is Personal Data Retained

If you provide information to us to request a demo, we will keep that information for up to twelve months after your last communication with us.

 

We will keep personal information provided by customers for up to three months after the end of our business relationship and subject to our SaaS agreement.  All payment information will be deleted three months after processing, unless we are required by law to keep it longer.

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If you contact us directly using the contact information provided on the Dropt website, we will retain your contact information for a period of up to three months after we respond to your inquiry. After that, the communications will be deleted from our system, unless we are required by law to retain it longer.

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5. Children's Privacy

The Dropt website and platform were not developed or intended for individuals that are deemed to be children under applicable data protection or privacy laws, and we do not knowingly collect information from children.

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6. Legal Basis for Processing

If you are a user of the Dropt website or platform located in the EEA, we rely on legitimate interest as the legal basis for processing the personal data we collect via the website and platform.

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7. Controller and Processor

Depending on which features you choose to use, Dropt, Inc. is both Controller and Processor of personal data covered by the Privacy Policy for purposes of European data protection legislation.

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If you choose to use the Dropt User Authentication and Profile Management features, Dropt is a Controller when the GDPR applies.

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If you choose to use the Dropt User Authentication and Profile Management features, Dropt is Processor when the GDPR applies. Dropt's Data Processing Addendum applies only when required under the GDPR and does not apply to Customers who are currently in a trial evaluation period or who are using a free tier of service.

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8. Subprocessors

In connection with the operation of our website, Osano may engage third parties (each a “Subprocessor”) to process your personal data. As a condition of permitting a Subprocessor to process your personal data, Osano will enter into a written agreement with each Subprocessor containing data protection obligations at least as protective as the technical and organizational measures Osano has put into place to protect your personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.

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We use the following Subprocessors to operate our website and provide our services:

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Name / Subprocessing Activity / Country of Origin

Google Cloud  /  Cloud Service Provider  /  United States and Ireland

Formagrid Inc, dba Airtable.  /  Content Management System /  United States

Microsoft Corporation  /  Collaboration, Productivity, and Cloud Services /  United States and Ireland

Slack Technologies  /  Collaboration Tool  /  United States

Qwilr  /  Sales Proposal Software  /  United Kingdom

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9. International Data Transfers

If you are located within the EEA when you visit the Dropt website or log in to the Dropt Software as a Service platform, we may transfer your personal data outside of the EEA. When we do, we will ensure that an adequate level of protection is provided for the information by using industry-standard encryption at rest and in transit.

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For visitor facing components of the platform, all personal data is stored in Dublin, Ireland, within the EEA.

Visit our Privacy Policy to learn more about the technical and operational measures we implement and our compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework.

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10. Your Data Protection Rights Under GDPR

If you are a resident of the European Union, you have certain data protection rights under the GDPR. Dropt will take reasonable steps to allow you to access, review, update, rectify, or delete any personal data we hold about you. 
In certain circumstances, you have the following data protection rights:

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• Right of access. The right to obtain access to your personal data.

• Right to rectification. The right to erase or rectify inaccurate or incomplete data.

• Right to erasure. The right to obtain the erasure of your personal data in certain circumstances.

• Right to portability. The right to move, copy, or transfer personal data.

• Right to restrict processing. The right to restrict processing of personal data.

• Right to object to processing. The right to object to processing of personal data for certain purposes.

 

If you wish to exercise one of these rights, please contact us by using the contact details below. We may ask you to verify your identity before responding to these requests.

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11. Direct Marketing

You may opt-out of receiving marketing communications at any time by unsubscribing from email marketing, by changing your notification settings in the Dropt application or by opting-out of any emails we may send to you.

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12. How to Contact Us

If you have any questions about this GDPR Statement, you may contact us online, or you can send an email to us at privacy@dropt.io.

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If contacting us does not provide you with an adequate resolution and your inquiry is related to information collected about you in the European Union/European Economic Area, please contact the applicable EU Data Protection Authority.

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13. Changes to this GDPR Statement

Please visit this page periodically to stay aware of any changes to this GDPR Statement, which we may update from time to time. If we modify this GDPR Statement, we will make the revised overview available at the URL of this page and indicate the date of the latest revision.